We do our absolute best to make your trip with us the absolute best of your life. Whether you have traveled the world or are taking your very first vacation, we want to deliver an unforgettable rafting and hiking experience in Arizona. Below was a letter we received from veteran travelers who shared their experience with us:
Of course the Canyon was spectacular and the weather was absolutely perfect and the food was superb and the whitewater exhilarating, the real treat on this trip was the care, commitment, and passion exhibited by your employees, Pam in reservations and our guides Travis, Kenny, and Chelsea and the countless others behind the scenes.
We have been fortunate to travel worldwide to many exciting and wonderful destinations but the experience is always bet defined by the people who take care of you and the new friends that you make on the journey. From my first call to ARR when I had all my questions answered by Pam I felt that I was in good hands with the people that genuinely cared about their customers. I knew that was the case after meeting our guides, getting our welcome briefing and being the first boats loaded and on the river.
While I knew whitewater rafting through the Grand Canyon would be a lifetime experience what I did not expect was to be in the company of Guides whose displayed passion for their work would be so compelling. Our lead, Travis, has an incredible knowledge of both the history and geology and willingly shared his love of the River and Canyon. Even more significant was his engagement and safety of each and every customer on the trip. Kenny was an encyclopedia of geological history and led us on some incredible hikes taking the time to show us many details of ancient life and Canyon formation. He is not only one of the most personable and gracious people I have ever met but also one of the hardest working. Chelsea was the perfect complement to these two guys. She worked harder than any two guys and probably would have done all the work if Travis and Kenny let her. But that was not the case…these three operated as a team with a common goal…to share their home in the Canyon and passion for their work. The fact that all three played guitar and sang every evening was a wonderful bonus!
I know that none of this would be possible without the commitment and dedication of a management team that has truly broken the code…hire the best employees, operate with quality equipment, and recognize there is no substitute for passionate customer service. I thank you and all of your team for a truly perfect vacation.
-Gordon & Gail -- Peachtree City, GA
Take advantage of our April 2010 “Hikers Special” by going to to www.raftarizona.com and clicking on “Browse Our Specials”, or call 1-800-477-7238 for the adventure of a lifetime!
